Privacy Policy
Privacy Policy
Effective Date: 18.10.2024
At Veenuskart ("we", "us", or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Veenuskart when you visit or make a purchase from https://veenuskart.com (the "Site").
1. Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
a. Personal Information
- **Order Information**: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers, PayPal details, etc.), email address, and phone number.
- **Account Information**: If you create an account, we collect your username and password, and the personal information associated with your account.
- **Device Information**: We collect information about the device you use to access our website, including your IP address, browser type, operating system, and geolocation.
b. **Automatically Collected Information**
We automatically collect certain information when you interact with our Site. This includes:
- Pages viewed, time spent on pages, products viewed, and search queries.
- The website from which you arrived at our Site.
- Cookies and other tracking technologies (explained below).
2. How We Use Your Information
We use the personal information we collect from you for the following purposes:
- **To Process Your Orders**: To fulfill your orders, including processing payments, shipping, and providing customer service.
- **To Communicate with You**: To send you updates about your order, and to respond to inquiries, requests, or feedback.
- **To Improve Our Services**: To personalize your experience and improve our website performance.
- **Marketing and Promotions**: With your consent, we may send you marketing materials, special offers, and product updates. You can unsubscribe at any time.
3. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with:
- **Service Providers**: We share information with third-party service providers to help us provide our services, such as payment processors, shipping companies, and IT support.
- **Compliance with Laws**: We may disclose your information where we are legally required to do so in order to comply with applicable laws, regulations, or legal processes.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information and improve your experience on our Site. Cookies help us to:
- Recognize you and your preferences when you return to the Site.
- Analyze how you use the Site for performance improvements.
You can manage cookies by adjusting your browser settings, though doing so may affect your ability to use some of the Site’s features.
5. Your Rights
Depending on your location, you may have the following rights concerning your personal data:
- **Access**: You have the right to request a copy of the personal data we hold about you.
- **Correction**: You can request corrections to inaccurate or incomplete personal data.
- **Deletion**: You may request that we delete your personal data, subject to certain exceptions.
- **Withdrawal of Consent**: Where processing is based on your consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us at **info@veenuskart.com**.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or method of storage is completely secure, so we cannot guarantee the absolute security of your information.
7. Retention of Data
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the way your personal information is handled, please contact us at:
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Veenuskart
Email: info@veenuskart.com
Phone: +91 4524065419
Address: No-52,DG Complex,Tamil Sangam Road,Madurai,Tamilnadu,India-625001.